Privacy Policy

SyntheticFlex ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services. As a software development company, SyntheticFlex values transparency and respects your privacy.

1. Introduction

This Privacy Policy applies to any personal data that SyntheticFlex collects in connection with the use of our website, app development software, or other software development services. The purpose of this Privacy Policy is to inform users ("you", "your") of the data we collect, how we process it, and your rights regarding your personal data.

2. Information We Collect

SyntheticFlex collects different types of personal and non-personal information depending on how you interact with our services. The information we collect falls into the following categories:

Personal Information: This includes data such as your name, email address, phone number, and company details that you provide when contacting us, subscribing to services, or requesting consultations.
Technical Data: We collect information about your device, browser type, operating system, and IP address when you use our website or app development software.
Usage Data: This includes information about how you interact with our website and services, such as pages visited, time spent on the site, and user preferences.
Project-Specific Information: When you engage our software development services, we may collect technical specifications and business data necessary to provide custom software solutions.

3. How We Use Your Information

SyntheticFlex uses the information we collect for the following purposes:

Providing Services: We use personal and technical data to provide you with our software development and app development software services, as well as to communicate with you about project details and updates.
Improving Our Services: The data we collect helps us enhance our website, app development software, and other services by identifying trends, bugs, and areas for improvement.
Personalization: SyntheticFlex may use data to tailor our services to your preferences and provide you with a more customized experience.
Security: We use technical data to protect our systems from security threats and unauthorized access.
Marketing and Promotions: With your consent, we may send you marketing materials or promotional offers regarding our software development services.

4. Legal Basis for Processing Your Information

SyntheticFlex processes your personal data based on several legal grounds:

Performance of a Contract: When you engage with us for software development services, we process your data to fulfill our contractual obligations.
Legitimate Interests: We process personal data based on our legitimate interest in improving our services, ensuring security, and maintaining business relationships.
Consent: In cases where we send marketing materials or newsletters, we do so with your consent, which you may withdraw at any time.

5. How We Share Your Information

SyntheticFlex does not sell or rent your personal information. However, we may share your data with trusted third parties for the following reasons:

Service Providers: We may share your data with third-party service providers who assist us with our software development projects, such as cloud hosting platforms, payment processors, or customer support services.
Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.
Legal Compliance: SyntheticFlex may disclose your information if required to comply with legal obligations, such as court orders or regulatory requirements.

6. Data Retention

SyntheticFlex retains your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, or contractual obligations. The retention period may vary depending on the type of information and the specific purpose of its use. For example:

Information collected during software development projects is retained as long as necessary to complete the project and for any applicable warranty or support period.
Marketing data is retained until you opt out or request deletion.

7. Your Rights Regarding Your Data

As a user, you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data SyntheticFlex holds about you.
Right to Rectification: If you believe your personal data is inaccurate or incomplete, you may request that we update or correct it.
Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data.
Right to Restrict Processing: You may request that we limit the processing of your data in specific situations.
Right to Object: You have the right to object to the processing of your data for marketing purposes or based on legitimate interests.
Right to Data Portability: You may request that we transfer your personal data to another organization, where applicable.

8. Security of Your Information

SyntheticFlex takes the security of your personal data seriously. We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption of sensitive data both in transit and at rest.
Regular security audits and vulnerability assessments of our systems and app development software.
Access controls and authentication protocols for employees and contractors working on software development projects.

While we strive to maintain the security of your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

SyntheticFlex uses cookies and similar tracking technologies to enhance your experience on our website and provide relevant services. Cookies are small data files stored on your device when you visit a website. The cookies we use include:

Essential Cookies: These cookies are necessary for the basic functionality of our website and services.
Performance Cookies: These cookies help us analyze how visitors use our site, allowing us to improve user experience.
Functional Cookies: Functional cookies remember your preferences and settings to provide a personalized experience.
Marketing Cookies: With your consent, these cookies help us deliver targeted ads and promotional content based on your interests.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website or services.

10. Third-Party Links

Our website and app development software may contain links to third-party websites or services. SyntheticFlex is not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these external sites before providing any personal information.

11. Children's Privacy

SyntheticFlex does not knowingly collect or solicit personal information from individuals under the age of majority. Our services are intended for business professionals and entities in need of software development services. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete that information.

12. International Data Transfers

SyntheticFlex may process your personal data in locations outside of your home country. If we transfer your data internationally, we take steps to ensure that it is processed in compliance with applicable data protection laws, including implementing appropriate safeguards for cross-border data transfers.

13. Changes to This Privacy Policy

SyntheticFlex reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technologies, or legal obligations. We will post any changes to this page, and it is your responsibility to review the policy periodically for updates. Your continued use of our services after any changes constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us through the appropriate communication channels provided on our website.